About This Opportunity

Telecel Cash's competitive position in Ghana's mobile money market depends on its capacity for continuous product innovation — launching new features, building merchant integrations, enabling new payment use cases, and improving customer experience across every interaction with the platform. This Product Development and Delivery Specialist role is the engine room of that innovation, responsible for translating business requirements into live, production-ready solutions across Telecel Cash's technology and integration ecosystem.

This is a technically demanding and commercially aware role. You will own the end-to-end delivery lifecycle of Telecel Cash features — from requirements gathering and technical design, through API development and partner integration, to UAT coordination, production deployment, and post-launch optimisation. The breadth of this scope means you will work across product, engineering, operations, commercial, and partner teams daily.

Mobile money product delivery experience in Ghana is particularly relevant here. Understanding the specific technical constraints, regulatory requirements, and customer behaviours of the Ghanaian mobile money market will allow you to contribute meaningfully from the first day.

Role Purpose

Drive the design, configuration, development, and delivery of Telecel Cash products and integrations, ensuring fast time-to-market, high quality, and seamless customer and partner experiences.

Key Responsibilities

Own the end-to-end delivery lifecycle of Telecel Cash features—from requirements to production deployment

Translate business requirements into technical designs, configurations, and scalable solutions

Configure wallet products, tariffs, transaction limits, and promotions in line with business strategy

Collaborate with Product Owners and stakeholders to prioritize and deliver high-impact features

Design, build, and optimize APIs and integrations with banks, merchants, aggregators, and third parties

Ensure integrations are secure, scalable, and highly available

Continuously improve integration performance and reliability

Analyze technical specifications and implement system configurations and business logic

Identify and drive performance optimizations and enhancements across the platform

Support platform upgrades, patches, and system expansions

Participate in testing (SIT/UAT), validation, and release readiness

Ensure all features meet functional, performance, and security requirements before production

Support CI/CD pipelines and automated deployments for faster and safer releases

Provide L2 support for production issues and complex escalations

Collaborate with Operations teams to resolve incidents and prevent recurrence

Contribute to root cause analysis (RCA) and continuous service improvement

Work closely with internal teams, vendors (e.g., platform providers), and partners to deliver solutions end-to-end

Communicate technical changes, impacts, and benefits to both technical and business stakeholders

Support cross-functional initiatives to improve customer experience and service delivery

Support SMS, USSD, API and other messaging platforms related to mobile money services

Support Middleware services related to Telecel Cash

Handle escalations, upgrades, and enhancements impacting messaging channels

Applying for This Role

• API development and integration experience is central: Prepare specific technical examples of REST API integrations you have designed or built — including partner types (banks, merchants, aggregators), authentication approaches, and error handling patterns.
• Mobile money platform experience: Familiarity with Telecel Cash's infrastructure, or with comparable platforms (Comviva, Ericsson, Huawei OceanConnect), will be a significant advantage in the technical rounds.
• Testing and release ownership: The role covers SIT/UAT coordination and release management. Demonstrate your experience owning quality gates before production deployment.
• CI/CD tools: List the specific pipeline tools you have worked with (Jenkins, GitLab CI, CircleCI, GitHub Actions) and the deployment cadence you have operated at — this signals your readiness for a fast-release environment.

Professional/ Technical Competencies

Degree in Computer Science/Computer Engineering/ Cybersecurity/ Information Technology or related discipline / experience

5–10 years’ experience in similar role

Strong understanding of mobile money / fintech platforms

Experience with APIs, integrations, and microservices

Knowledge of SQL, system configuration, and transaction systems

Familiarity with CI/CD, DevOps practices, and automation

Problem-solving mindset with focus on performance and scalability

Strong stakeholder communication and collaboration skills