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Director, Public Sector Group
Fidelity Bank Ghana Ltd. · Accra · Full-time
Operations Easy Apply
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Posted 1 month ago · Job #29
About the Role

About This Opportunity

Ecobank's Corporate and Investment Banking division manages some of the most consequential institutional banking relationships on the African continent — central banks, ministries of finance, multilateral institutions, state-owned enterprises, and development finance organisations. The Public Sector Group sits within this division and represents one of the bank's most strategically important client segments, where government-directed spending, infrastructure financing, and development capital intersect.

Ghana's public sector banking landscape has been shaped by a pipeline of infrastructure projects, sovereign Eurobond issuances, and development finance co-lending arrangements — creating a complex, high-stakes environment that demands a banking director with genuine sector depth and an established network at senior government levels.

This Director-level appointment is not for mid-career professionals building sector exposure. It is designed for a seasoned relationship banker who can walk into a finance ministry or statutory authority and negotiate complex multi-facility arrangements on Ecobank's behalf, supported by 15+ years of progressive banking experience.


RESPONSIBILITIES

Participate with the management team of the Bank in developing a vision and strategic plan to guide the origination and executive of transactions related to the Public Sector Group.

Identify, assess and inform Executive Management of topical internal and external issues that have the potential to affect Government business.

Act as advisor to CIB staff and Executive Management on all issues relating to Government business.

Represent the Bank at industry events with the aim of enhancing the Bank’s profile in the industry

Ensure that the Bank complies with all legislation applicable in managing Public Sector Group

Coordinate engagement between clients and product teams to ensure optimal service delivery

Provide entire bouquet of customized banking services and products effectively enough to retain clients of the bank in the Public Sector Group.

Maximize product cross sells and ensure clients are aware of service offering across the Bank

Define and continually review the business objectives and strategy for the Public Sector Group

Develop and nurture strategic relationships with Clients to ensure that the strategy and business objectives of the Client and the Bank are achieved.

Identify improvements and adaptations to existing systems and processes in order to ensure current and future viability of the PSG desk.

Build relationships across all hierarchical levels within and outside the Bank in order to develop a credible and relevant network, to ensure leading edge financial and market information.

Develop good personal relationships with the Heads of the inter-related Business Units within the Bank to ensure close cooperation between the Units.

Ensure communication within the team is open and ongoing.

Initiate and coordinate social activities for the PSG desk and inter-related Business Units in the Bank in order to enhance team building, cooperation and staff morale.

Assist in identifying knowledge gaps within the PSG team and drive the relevant training initiatives within the PSG team.

Oversee the implementation of human resource policies, procedures and practices.

KNOWLEDGE, SKILLS & EXPERIENCE

First Degree from a reputable University

Minimum 15 years of progressive experience in banking and 5 of which should have been in managing Government business

Proven track record of effective sales management

Good knowledge and understanding of banking financial services mechanisms and the entire range of products and services useful to corporate organizations in the Public Institutions Sector with knowledge of their activities, value delivery system, mechanisms, client benefits, limitations, profitability to the bank, and value in developing strategically long term business relationships.

Must have clear verbal and writing ability required for explaining and interpreting financial data and business information. Ability to motivate plans and tactics, business cases, options, benefits and systems/ operational issues at executive level.

Ability to analyze and communicate Public Sector research findings/ management information data to others.

Ability to conduct presentations and negotiating business cases in group forums.

Ability to manage the Credit Risk associated with the Public Sector Group Portfolio and ensuring high portfolio quality

Must be able to structure deals from origination to closure adding value in the process and driving best practice.

Expert knowledge of relevant products available globally, their features, applications potential improvements and ability to translate these into the local market

Knowledge in cash management Services.

In-depth knowledge of local market, customers and competitors

Ability to communicate at all levels of the organization both internally & externally

Ability to keep abreast on changes in the market, customer requirements, competitor’s responses and the banks’ ability to use information to identify new business opportunities within the Public Sector of Ghana.

Strong interpersonal, communication, presentation and organizational skills

Comprehensive knowledge of banking operations/SWIFTS etc.

Proven track record in Leadership, management, organizational, and people management


Applying for This Role

  • Your network is the application: The most important thing you can demonstrate is existing, active relationships with public sector decision-makers in Ghana and the West African region. Be specific about the relationships you hold.
  • Structured finance experience is critical: Highlight experience with syndicated government facilities, Eurobond participation, multilateral co-financing (IFC, AFDB, World Bank), or project finance in the public sector.
  • 15 years is a hard floor: Applications that do not clearly demonstrate 15+ years of progressive banking experience, with at least 5 in public sector coverage, will not advance.
  • Executive presence is assessed: You will be presenting to Managing Director and Board level — your application and interview must reflect this calibre of communication.
About Fidelity Bank Ghana Ltd.
Fidelity Bank Ghana Ltd.
Banking & Finance · 501–1,000 employees

Fidelity Bank Ghana is one of the fastest-growing banks in Ghana, providing a comprehensive range of personal, business, and corporate banking products. With a strong digital banking platform and an expanding branch network, Fidelity Bank is committed to delivering convenient, innovative financial services to individuals and businesses across Ghana.

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Application Guide for This Role
Tailored tips to help you stand out and prepare confidently
🔧 What Operations Hiring Managers Look For

Operations leaders hire for process thinking, cross-functional coordination, and measurable efficiency improvement. They want candidates who can diagnose bottlenecks, implement fixes, and sustain improvements without constant oversight — and who communicate trade-offs clearly before committing resources.

How to Stand Out
  • Lead with process improvement impact: throughput increased, error rate reduced, cost per unit lowered — numbers make the story concrete.
  • Show experience with ops tooling: project management software, ERP systems, BI dashboards, or workflow automation platforms.
  • Demonstrate cross-functional credibility: describe how you've worked alongside finance, sales, or engineering to implement an operational change.
  • Prepare a structured problem-solving example using a framework (5 Whys, DMAIC, A3) — ops interviews love process thinking made explicit.
Likely Interview Questions
  1. Walk me through a process you found and fixed — from identification to sustained improvement.
  2. How do you get buy-in from teams who are resistant to a process change?
  3. Describe how you'd prioritise three equally urgent operational problems with one team.
  4. How do you measure whether an operational improvement has actually stuck after 90 days?
Pro tip: Review Lean Six Sigma concepts (even at Yellow Belt level) before your interview — being able to name the methodology behind your process improvements adds professional credibility.
📄 About Full-Time Employment Roles

Full-time roles typically include benefits (health insurance, pension contributions, paid leave). During salary negotiation, always consider the total compensation package — benefits can be worth 20–30% on top of base salary. Ask specifically about probation period, performance review cadence, and remote/hybrid flexibility before signing.

✅ Before You Hit Submit
📝
Tailor your CV
Remove irrelevant roles. Match your language to the job description — ATS systems score keyword alignment.
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Write a real cover note
One paragraph that explains why this specific company, this specific role, right now. Generic notes go unread.
🔍
Research the company
Know their product, recent news, funding stage, and competitors. Bring one insight to your interview.
🔗
Clean up your LinkedIn
Make sure your profile matches your CV and your headline reflects the role you want, not the one you are leaving.
Job Overview
Salary Competitive
Type Full-time
Location Accra
Category Operations
Posted Apr 22, 2026
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